DELIVERY DESTINATIONS
We currently ship to the following countries
EUROPE GROUP A
Austria, Belgium, Denmark, Finland, France, Germany, Guernsey, Ireland, Italy, Jersey, Luxembourg, Monaco, Netherlands, Portugal, San Marino, Spain, Sweden, Vatican City.
EUROPE GROUP B
Andorra, Bulgaria, Croatia, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland.
ASIA
China, India, Indonesia, Philippines, South Korea, Taiwan, United Arab Emirates, Vietnam.
OTHER COUNTRIES
We do ship to other countries so if you would like to place an order and your country is not listed above please send us an email at socorro@tracefootwear.com and we will advise the shipping price and time to your destination.
CARRIER
We partner with DHL to deliver your products. You will receive SMS notification of your delivery status and you can track your parcel through our website.
CUSTOMS, DUTY & VAT
If you are in the UK and choose to have the goods shipped to the UK prices will be shown inclusive of VAT (where applicable) at the current rate. If the country of shipment is outside the UK but within the EU and dependent territories prices will be shown in euros inclusive of VAT. All other countries are shown a price excluding VAT as no VAT will be due on these orders. You as the customer will be responsible for paying customs duty / excise duty and/or import VAT that may arise at the delivery destination.
ORDER PROCESSING
Orders placed before 4pm GMT on a business day we aim to ship the same day, providing there are no problems with checkout and the stock is available. Orders placed after 4pm GMT will be shipped the next business day. Business days are Monday-Friday. Next working day orders despatched on Friday will be delivered on the following Monday. Orders placed on Fridays after 4pm GMT will be sent on the following Monday.